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Note: the current version of the following document is available here:
https://h20566.www2.hp.com/portal/site/hpsc/public/kb/
docDisplay?docId=emr_na-c03243374

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c03243374
Version: 1

HPSBGN02750 SSRT100795 rev.1 - HP ProtectTools Enterprise Device Access
Manager Running on Windows, Remote Execution of Arbitrary Code, Denial of
Service (DoS)

NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.

Release Date: 2012-07-05
Last Updated: 2012-07-05

Potential Security Impact: Remote execution of arbitrary code, Denial of
Service (DoS)

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP ProtectTools
Enterprise Device Access Manager (EDAM) running on Windows. The vulnerability
can be remotely exploited to cause execution of arbitrary code or Denial of
Service (DoS).

References: CVE-2011-4162, HTB23044

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP ProtectTools Device Access Manager (EDAM) running on Windows. EDAM
versions v1, v3, and v5 are impacted.

BACKGROUND

CVSS 2.0 Base Metrics
===========================================================
  Reference              Base Vector             Base Score
CVE-2011-4162    (AV:N/AC:M/Au:N/C:P/I:P/A:P)       6.8
===========================================================
             Information on CVSS is documented
            in HP Customer Notice: HPSN-2008-002

The Hewlett-Packard Company thanks Brian Mariani of High-Tech Bridge SA for
reporting this issue to security-alert@hp.com

RESOLUTION

HP has updated HP ProtectTools Enterprise Device Access Manager (EDAM)
running on Windows to resolve the vulnerability for customers running EDAM
versions v1, v3, and v5.

Note:
HP ProtectTools Enterprise Device Access Manager software was provided only
to end users in certain UK businesses. Customers running HP ProtectTools
Enterprise Device Access Manager should contact their normal support channel
to obtain this update.

How to determine if HP ProtectTools Enterprise Device Access Manager (EDAM)
is installed:

Check for the existence of PTDMInformationStore.dll.
Open the properties on PTDMInformationStore.dll and check the File Version.
If the first digit of the File Version is not 1, 3 or 5, no further action is
needed.
If the first digit of the File Version is 1, 3 or 5, EDAM may be installed.
The registry must be checked to confirm whether EDAM is installed.
Open the registry and navigate to the following Key:
HKLM\System\CurentControlSet\Services\flcdlock\devices\cache .
If the cache key exists and has a name-value pair with the name
{62FB6894-268E-48E4-B50E-8519D5E68017} , no further action is required.
If the cache key exists and does not have a name-value pair with the name
{62FB6894-268E-48E4-B50E-8519D5E68017} , EDAM is installed. HP support should
be contacted to obtain the update.

HISTORY
Version:1 (rev.1) - 5 July 2012 Initial release

Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel.  For other issues about
the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
https://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin List: A list of HP Security Bulletins, updated
periodically, is contained in HP Security Notice HPSN-2011-001:
https://h20566.www2.hp.com/portal/site/hpsc/public/kb/
docDisplay?docId=emr_na-c02964430

Security Bulletin Archive: A list of recently released Security Bulletins is
available here:
https://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

Copyright 2012 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits;damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.

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