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CA20201215-01: Security Notice for CA Service Catalog

Issued: December 15, 2020
Last Updated: December 15, 2020

CA Technologies, a Broadcom Company, is alerting customers to a risk
with CA Service Catalog. A vulnerability can potentially exist in a
specific configuration that can allow a remote attacker to cause a
denial of service condition. CA published a solution and instructions
to resolve the vulnerability.

The vulnerability, CVE-2020-29478, occurs due a default configuration
setting that, if not modified during installation by customers, can
allow a remote attacker to access and update configuration
information that can result in a denial of service condition.

Risk Rating

CVE-2020-29478 - High

Platform(s)

Windows

Affected Products

CA Service Catalog 17.2
CA Service Catalog 17.3

How to determine if the installation is affected

The Setup Utility login will allow the administrator to set the
password if the administrator doesn’t set the password during
installation.

Solution

The following solutions address the vulnerability.

CA Service Catalog 17.2:
Update to Service Catalog 17.2 RU10

CA Service Catalog 17.3:
Update to Service Catalog 17.3 RU2

Workaround

The steps to mitigate this risk are:

1. Customers should confirm that they set the password for the Setup
Utility.
See https://techdocs.broadcom.com/
CA Enterprise Software
Business Management
CA Service Management - 17.3
Administering
Configuring CA Service Catalog

2. After setting the password, restart the Catalog service
"ServiceCatalog".

References

CVE-2020-29478 - CA Service Catalog configuration access

Acknowledgement

CVE-2020-29478 - Felipe Restrepo

Change History

Version 1.0: 2020-12-15 Initial Release

CA customers may receive product alerts and advisories by
subscribing to Proactive Notifications on the support site.

Customers who require additional information about this notice may
contact CA Technologies Support at https://casupport.broadcom.com/

To report a suspected vulnerability in a CA Technologies product,
please send a summary to CA Technologies Product Vulnerability
Response at ca.psirt <AT> broadcom.com

Security Notices, PGP key, and disclosure policy and guidance
https://techdocs.broadcom.com/ca-psirt

Kevin Kotas
Principle, CA Product Security Incident Response Team

Copyright 2020 Broadcom. All Rights Reserved. The term "Broadcom"
refers to Broadcom Inc. and/or its subsidiaries. Broadcom, the pulse
logo, Connecting everything, CA Technologies and the CA Technologies
logo are among the trademarks of Broadcom. All trademarks, trade
names, service marks and logos referenced herein belong to their
respective companies.

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